on PS4, TypeError exception

Post Reply
2007 cr points
Send Message: GB Post
Offline
Posted 11/3/17 , edited 11/3/17
I've tried closing the app, restarting PS4, removing shows from queue, etc.

When I hit play on any show I get:
An exception has occurred with the application. Please restart the application to continue.
TypeError: undefined is not an object (evaluating 'result.data')
line: 34, source:js/app/Crunchyroll/model/VideoProxy.js
axite 
51022 cr points
Send Message: GB Post
Offline
Posted 11/3/17 , edited 11/3/17
I'm getting the same error, but I'm also getting errors trying to watch any anime on all the platforms (Chrome, WIndows 10 App, PS4, Android, iOS).

I think their servers died...
19887 cr points
Send Message: GB Post
28 / M / Chicago,IL
Offline
Posted 11/3/17 , edited 11/3/17
Streaming issues wait it out. (CR's side)
16 cr points
Send Message: GB Post
Offline
Posted 11/3/17 , edited 11/3/17
I was watching anime like an hour ago and came back to try to watch another episode and it's telling me the same thing on my PS4.

Crappy timing on Crunchyroll's part. I was just about to eat. Y`all better get it together soon.
25 cr points
Send Message: GB Post
Offline
Posted 11/3/17 , edited 11/3/17
Same issue here. Was going to post a new tread to get an answer but I saw this one instead. They need to fix it ASAP !
Posted 11/3/17 , edited 11/4/17
i got the same error. so its not just me?? its happening to all crunchyroll user?? i was enjoying one piece dressrosa.
Posted 11/3/17 , edited 11/4/17
i got the same error. so its not just me?? its happening to all crunchyroll user?? i was enjoying one piece dressrosa.
8 cr points
Send Message: GB Post
F / San Diego, CA, USA
Offline
Posted 7/19/18 , edited 7/19/18
Has anyone found a fix to this? Its been happening for two days on all platforms!
10 cr points
Send Message: GB Post
Offline
Posted 3/14/19 , edited 3/15/19
March, 2019, error is still here and I can't even use the app at this point. As soon as I click on a episode I get the error.
1005 cr points
Send Message: GB Post
Offline
Posted 3/19/19 , edited 3/19/19
How do you fix the issue just started doing this a few weeks ago now pops up have to close app and reopen everytime it does it
41 cr points
Send Message: GB Post
Online
Posted 3/22/19 , edited 3/23/19
I dont seem to have it as bad as some of you. But I am occasionally getting a "TypeError" but it's not the same as the one posted. I get the following message.

"TypeError: Undefined is not an object (evaluating 'my.player.paused')
line 59: source:js/app/crunchyroll/view/component/video_page/VideoPlayer.js,"

This started a few weeks ago and it's starting to get annoying.
6010 cr points
Send Message: GB Post
49 / M
Offline
Posted 3/23/19 , edited 3/23/19
PS4 receiving similar error

TypeError: undefined is not an object
line:60, source:js/app/Crunchyroll/view/component/mixin/mixinVideoPlayer.js
40018 cr points
Send Message: GB Post
M
Online
Posted 4/2/19 , edited 4/2/19
I've been having issues since the latest patch as well , the type error noted above as well as the video just refusing to play(load) to the point I need to uninstall and reinstall the app to get it to work ... for a few episodes then it does it again . Rinse and repeat with errors I have never had since the last patch . I suppose I can't complain too much since I have been a paying member for about 7 years with only some minor issues that I recall but it's constant issues atm which is obviously frustrating .
18009 cr points
Send Message: GB Post
Online
Posted 2 days ago , edited 2 days ago
has it been fixed yet I'll watch a couple of episodes then it crashes with that same error and I have to keep closing the app and restarting it this sucks like what am I paying for if it keeps crashing
You must be logged in to post.