Subtitles not working

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Posted 2/21/18 , edited 2/22/18
Subtitles on the ps4 app keep disappearing as soon as they appear or don't show up at all, only just starting happening to me.
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Posted 2/21/18 , edited 2/21/18

Florence75 wrote:

Subtitles on the ps4 app keep disappearing as soon as they appear or don't show up at all, only just starting happening to me.
P.S. - if you're going to charge people a premium to use your service, then make sure you put effort in.
For the love of god proof read your subs, they're shocking.


Any specific episodes on which this is happening?
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Posted 2/22/18 , edited 2/23/18
I've been watching the Punk Hazard arc of one piece and it's been happening all the way through
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Posted 2/24/18 , edited 2/24/18
That's okay, your ignorance says a lot.
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Posted 4/11/18 , edited 4/11/18
Why isn’t anyone replying to this? I’m having the same exact problem. I have been rewatching One Piece, and it has done it here and there. (Subtitles disappearing too quickly, or subtitles not appearing at all when a character would talk. I’m now on Punk Hazard again, and literally every single episode, there’s subtitle issues. It happens between 1 to 10 times per episode.

Episodes 600 to 605 are extremely bad with this. Again, why do we pay for a service that has bad subtitle issues and also loses connection constantly. (Like every Saturday when a new DBS used to drop.)

Can the editors for Crunchyroll please proof-read and time your subtitles better and also start redoing old episodes?
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Posted 5/10/18 , edited 5/10/18
Ps4 subtitles are missing from Gundam Buildfighters episode 22.
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Posted 5/11/18 , edited 5/11/18


Ghoulishh wrote:

Why isn’t anyone replying to this? I’m having the same exact problem. I have been rewatching One Piece, and it has done it here and there. (Subtitles disappearing too quickly, or subtitles not appearing at all when a character would talk. I’m now on Punk Hazard again, and literally every single episode, there’s subtitle issues. It happens between 1 to 10 times per episode.

Episodes 600 to 605 are extremely bad with this. Again, why do we pay for a service that has bad subtitle issues and also loses connection constantly. (Like every Saturday when a new DBS used to drop.)

Can the editors for Crunchyroll please proof-read and time your subtitles better and also start redoing old episodes?



The help forum is more or less for User to User help. The only CR staff I see regularly is Shinryou and lorreen. Although lorreen has recently stepped down from her Mod position.

If you're having problems with subtitles use http://www.crunchyroll.com/help?topic=contact to make sure CR knows. Otherwise alot of the bitching in the forums goes mostly unseen by CR staff*

*personal opinion.
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Posted 4/14/19 , edited 4/14/19
i was having the exact same problem on my web browsers (opera, Chrome) so i downloaded this extension https://chrome.google.com/webstore/detail/crunchyroll-html5/ihegfgnkffeibpmnajnoiemkcmlbmhmi?hl=en and it seemed to fix the problem
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