some shows on your website but not in the PS4

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Posted 10/3/18 , edited 10/3/18
a lot of anime that i watch is now impossible to find when i'm connect in my account on my ps4 but i can watch those anime free with publicity when i'm not connected… and when i'm login in the computer all the series is in my queu so did somenone can help me on how this happen and why? i ask the support a week ago and nobody contacted me so if someone can help me please it would bi appreciate. thanks.
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62 / M / Earth
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Posted 10/3/18 , edited 10/3/18
Maturity setting, device manufacturer requirement:

/acct/?action=video
9 cr points
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Posted 10/3/18 , edited 10/4/18
i had already change and rechange the setting i had tried all possibility off the setting but nothing change
53320 cr points
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27 / M / USA
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Posted 10/4/18 , edited 10/5/18
What is your age setting on your playstation account. I've been seeing some people experiance this issue with their account being under 18 on PSN. You should be able to change the age in your account settings if it's under 18.
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27 / M / USA
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Posted 10/4/18 , edited 10/5/18
Just read your other post. If you are set to show mature content and your playstation account age is 26 you should be good. Try checking if you can find the anime through a search without the queue. If not try uninstalling and redownloading the app. That's about all I can think of that you can try for that issue.
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Posted 10/7/18 , edited 10/7/18
thanks for all your answer. i finally find what was the probleme…. it was because of the subtitle setting. i change it for french subtitle without noticing and as some anime dont have french subtitle, thats why a lost some anime on the psn application.
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