New PS3 issues

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23054 cr points
Send Message: GB Post
45 / M / TeeDot
Posted 6/25/13 , edited 6/25/13
Getting the following errors/crashes very consistently over the last couple weeks.

Seem to fall into these few categories:

1) Skips to next episode for no reason.
I think this one has been explained before (network latency leading to packet loss), but it is happening quite a lot since I've started upon the mission of watching Naruto from the start. Certainly gets frustrating as we have

2) "Crash to desktop" on Next Video
After watching X (maybe 5-8) episodes at a time, going to the "next" video just brings you to the PS3 'desktop' / XMB screen. No error sound. In some ways, I'm happy when this happens as at least it isn't a hard lock causing me to reboot the system.

3) Just a straight up crash / blackscreen on Next Video
After watching X episodes, going to the next episode goes to just a blank, black screen. You may or may not hear the PS3 / CR error/popup "prompt" sound (sort of a soft padded beep) that is sometimes played when you lose your PSN connection, but nothing is displayed. Completely unresponsive including holding down middle controller button.

Some of this may be due to the fact that I'm not really watching any TV any more (besides Formula 1) and watching more back to back episodes on CR.
69761 cr points
Send Message: GB Post
38 / M / San Francisco
Posted 6/26/13 , edited 6/26/13

The skipping is definitely in regards to the packet loss / stream interruption.

The second and third are probably due to memory loss for watching so many episodes. It seems like 2-3 hours of view time is when a lot of these issues start cropping up.

(I promise we're working on it!)
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