International Social Media Coordinator

Audience Development Team | San Francisco

We’re looking for an International Social Media Coordinator to grow our robust, online community across the globe. The Coordinator serves as a point person for international social leads in various regions who engage with local fans and broaden Crunchyroll’s audience outside of North America. This is a critical role as we seek to unite global fans and deliver a seamless brand experience. Our regional growth is impressive and we’re looking for someone who can maintain that momentum supporting the teams on the ground!

Responsibilities will include communication and organization of Crunchyroll priorities across social media platforms, including but not limited to: fan engagement, title marketing, subscriber acquisition, event promotion, contests, and brand-focused activations. This role will handle regular social reporting for each region and look for opportunities to expand our reach and engagement. Coordinator will report to the Global Social Media Manager and work towards defined cross-team strategy and goals.

Candidates will need to show ability to collaborate and work across teams, as this position will interact with various individuals within headquarters and worldwide. This position may be expected to communicate outside of normal business hours on occasion due to the nature of social media and various time zones. We are looking for a strong culture fit, someone who is highly motivated, creative, ambitious, and excited to engage a passionate fan base.

Responsibilities:

  • Communicate regularly with international social leads in the US office and globally, foster understanding and streamline communication
  • Oversee global analytics, identifying opportunities/challenges within each community
  • Support individual team leads in new ideas and initiatives for growth
  • Provide resources to social media specialists and support them in reaching goals
  • Identify and share appropriate content to be utilized across regions
  • Keep inventory of assets and provide updates
  • Collaborate with US teams on extending initiatives to all regions, serve as internal representative of global communities
  • Assist regional teams in gaining access to tools, content, learnings and data from HQ
  • Routinely address questions, problems, or needs in a timely manner

Requirements:

  • 1-2 years of experience in social media marketing, or a related field (having a strong understanding of social media)
  • Content, entertainment, and/or media experience preferred
  • Demonstrated experience working on successful, creative, and innovative campaigns
  • Experience with use of analytics and data to support growth
  • Experience managing multiple priorities and working across teams
  • Strong sense of internet culture and trends in content and storytelling
  • Ability to take direction while also working independently and decisively
  • Clear and precise communication skills

Bonus Points for:

  • Experience with basic graphic design or video editing
  • Experience with paid social campaigns
  • Knowledge of fandom communities and/or familiarity with anime
  • Experience with international teams, any non-English language skills

Benefits:

  • Competitive salary
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Catered lunch and dinner 4 days per week
  • Fun, passionate and skilled co-workers
  • Pet friendly environment - pet insurance and dog friendly office

 

*Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact jobs@crunchyroll.com before giving away any personal information.

About Crunchyroll

Crunchyroll is the world’s largest destination for anime and manga, boasting a global community of more than 35 million registered users and over 1 million subscribers. Fans connect through the most complete anime library including "Naruto Shippuden," "Attack on Titan," and “Dragon Ball Super,” events such as Crunchyroll Movie Nights, Crunchyroll News, and can purchase related merchandise through its online store. Through its app on game consoles, set-top boxes, mobile devices and more, Crunchyroll delivers content from leading media producers directly to viewers translated professionally in multiple languages. The service is available for free or through a premium offering that allows users to watch ad-free with access to simulcasts—top series available immediately after Japanese broadcast.

Fans can also view Crunchyroll on VRV, an audience-focused aggregation platform featuring premium SVOD channels and a curated house channel, VRV Select.

About Ellation

Ellation, Inc. is a transformative entertainment company and home of industry-leading platforms Crunchyroll and VRV. With majority investment from Otter Media, a joint-venture between AT&T and The Chernin Group, Ellation operates at the intersection of technology and media to redefine the next wave of media interaction and consumption -- breaking down barriers to content experiences for passionate fans around the world. Ellation’s offices in San Francisco, Tokyo, and Chișinău develop the product, design, engineering, marketing and content that brings our communities of passionate fans together.  

About VRV

VRV is a leading audience-focused aggregation platform featuring premium SVOD channels including Crunchyroll, Funimation, Rooster Teeth, and Shudder, alongside a curated house channel, VRV Select. Created to provide fans with a next-gen entertainment experience, VRV offers immersive content experiences in a digitally-driven environment via bundled subscription, a la carte subscription, or ad-supported options. As a platform, VRV helps partners extend their reach and distribute their premium content through a high-quality, branded experience on mobile, web, and popular living room devices.